Hon — Sweetie — Darlin’

Jan 25th, 2013 | By | Category: Geri Roskopf's Blog

Over the past couple of years I’ve noticed a greater respect for me as a woman in this industry. Yes, it’s better — but the towing industry still has a ways to go.

I roll my eyes and grit my teeth when someone calls and wants to talk to “one of the guys” because, heaven forbid, a woman wouldn’t be able to help them or answer questions. Being called hon, sweetie or darlin’ isn’t as common anymore either, but still gets on my nerves.

I will be the first to admit I don’t know everything about every make and model vehicle, but I do know we have a “big tow truck” available and what services we can offer a customer. And if I don’t know I’m not afraid to ask.

Women are vital to this industry and it’s not just because we are dispatchers or bookkeepers. Many of us own our own businesses, are managers, make purchasing decisions, make hiring and firing decisions and are professional tow truck drivers. I heard one employer make this comment about one of his female drivers: “She takes her time, thinks the job through, is hardworking, dependable, reliable and she has good handwriting.”

Most working women have what I call “second shift jobs.” They not only hold down their regular jobs, they go home and make dinner, do dishes, do laundry, run the kids to whatever practice they have, help with homework, grocery shop, do the housework and find time to volunteer. And many women in towing are like me, still answer the phone and dispatch from home at night. Let’s just say my job is not a 9 to 5 profession.

So in the words of my husband, I guess you guys can call me hon, sweetie or darlin’ — just don’t call me late for dinner!