Meet the Pros

Jack is well-known for his long-time background in towing equipment sales and presently as a semi-retired consultant to the towing and recovery industry. Jack has authored many articles for towing industry publications and addresses a variety of issues. He is a writer, lecturer, teacher and humorist with a following throughout North America and beyond. Jack writes the “Words of Wisdom” column for Tow Times magazine.

Edward D. Johnson is a longtime Tow Times columnist. A former police officer, he owns and operates a towing business in Hampton, Va. Ed has contributed a number of column series on tow truck operation, roadside procedure, technical and business topics. He is the author of Johnson’s Guide for the Professional Tow Truck Operator, and Towing Business Know-How, a 24-month collection of “It’s Your Business” articles from Tow Times.

Jon Wickham owns Wickham and Associates, a company that specializes in the repair of tow trucks. In his Tow Times column “Troubleshooting,” Jon shares solutions to towing equipment troubleshooting issues. Covering a range of component topics from electrical to hydraulic, Jon continues to provide valuable, concise answers to common equipment problems. Prior to founding Parks Highway Service & Towing in Nenana, Alaska, in 1992, A.P. McDonald worked as a journeyman automotive and truck mechanic. He is an ASE Certified Truck and Master Automotive Technician, TRAA and IITR certified, an EMT-1 (Emergency Medical Technician), holds a Class A CDL with X & T endorsements and is an active member of the Alaska Tow Truck Association. He writes the “Maintenance” column for Tow Times magazine, providing readers with useful information on truck chassis and towing equipment maintenance.
Patrick Gratzianna grew up in a towing family and has been involved in the Chicago towing industry for over 20 years. He is currently president of Midwest Fleet Safety Inc., a company that offers towing safety training, driver safety training, DOT and OSHA compliance. Patrick writes the popular “Safety Meeting” column for Tow Times, where he addresses a variety of health and safety issues involved in tow truck operation. Steve Young, an experienced locksmith, and a longtime Tow Times columnist, is the founder of Tech-Train Productions, now a part of Lockmasters Inc., a distributor and manufacturer of auto-opening tools, manuals, videos and CDs. For online features on vehicle entry, locking systems and anti-theft systems, visit www.techtrainproductions.com. To reach Steve directly, call 850-476-0890.
Mike Scheidt has been involved in the towing industry for 23 years. His training background includes Level 3 certification from the Towing and Recovery Association of America, hazardous materials certification, and advanced training in structure and proper handling of tankers. He also writes the Focus on Recovery column for Tow Times magazine. Tom Luciano is northeast regional sales manager for Vulcan and Miller Industries equipment. He conducts numerous training seminars in light- to heavy-duty towing and recovery for towing operators and state associations across the country. He has been an owner and operator of the Wilton Auto Truck Plaza, which specializes in heavy-duty recoveries. He is also an SAE co-chairman on medium- and heavy-duty towing. Tom may be reached at 518-494-5767 or e-mail tluciano@millerind.com.

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